Appointments

How To Book An Appointment

We operate an appointment system Monday to Friday, for pre-bookable routine/non-urgent appointments.

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Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Pharmacy Logo

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

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Telephone Advice

The health care professionals are willing to speak with you on the telephone if available

However, it is helpful if you can tell the receptionist the nature of your call. It can be disruptive to interrupt them when in surgery, and it may be that your call will be returned at a more appropriate time of day.

We cannot indicate when calls may be returned, and cannot guarantee that they will be on the same day. Please remember this is the equivalent of an appointment, which has to be allocated to the person who will be calling you.

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Book a Routine Appointment

We operate an appointment system Monday to Friday, for pre-bookable routine/non-urgent appointments.

Ways to book:

  1. Download the NHS App
  2. Book via SystmOnline
  3. Complete an eConsult
  4. Telephone: 01243 543240
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Emergency Appointments

These can only be requested on the day and will be triaged.

You will not be able to book with a specified clinician, and there may be a considerable delay according to demand. Whilst we will always try to respond as soon as possible, this cannot be guaranteed to be the same day.

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Evenings and Weekend Appointments

Provided by IPC

GP and nurse appointments, are available in the late afternoon up to 8.00 p.m. during the week, and day time appointments are available Saturday and Sunday.

This aims to improve access to GP appointments and help local people to get the help and support they need.

The service is run by Innovations in Primary Care (IPC), a not-for-profit company owned by local GP practices.

The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor, nurse or healthcare professional. Since the pandemic many of these appointments have been via telephone or video link, and are known as "Speak and Treat".

The teams may see new illnesses when you urgently need to see a health professional, and offer planned appointments such as family planning and smear tests that can be hard to arrange whilst at work or when you are caring for family or a loved one.

These clinics have been successful and helped local people to access the help they need outside of normal opening times.

You can book into the GP access hubs via your normal GP practice, and you may be offered an appointment at one of the hubs, or via telephone or video call, at the weekend if you call NHS 111 for urgent health advice and support.

The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.

Weekdays patients can book into these appointments by calling your registered GP practice in the normal way, and they will be able to access the booking system and make sure you receive the help and support you need.