• Coronavirus Advice

    If you suspect that you have the Coronavirus, please do not go to a GP surgery, pharmacy or hospital.

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    Coronavirus Advice
  • Welcome to The Croft Practice

    We are currently accepting new patients.

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  • Patient Participation Group

    Your feedback counts.  Please contact reception for more information or to join our group

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  • Repeat Prescriptions

    Repeat prescriptions will be ready for collection within 48 hours.

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  • Carers

    If you are a carer please let us know so we can provide you with the right level of support

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Welcome to The Croft Practice

Changes to our Electronic Patient Record System

You may be aware that in order to be able to work more closely with the other 8 GP Practices in our Primary Care Network (Regis Healthcare), our clinical computer records were changed to “System One” at the end of April.

Another advantage of working with System One is the ability to share information between the Practices and providers of other NHS services in the locality.

There have been some inevitable technical issues during the changeover, resulting in the telephone lines being extremely busy.

We apologise if you have been experiencing long waits to make contact.

Please may we ask that if the matter is not urgent, you avoid telephoning the surgery at this time.
May we also remind you not come to the surgery unless asked to do so, as we are still observing the Covid Guidelines re social distancing and reducing footfall.

PATIENT ACCESS ONLINE

If you wish to reactivate, or sign up to, Online Access – you can  use the NHS App.

Alternatively, or if you do not have a smart phone or tablet, please contact the Practice to obtain a user name and password. This will allow you to link to TTP SystemOne Airmid in order to access SystmOnline.

E CONSULT – is not currently operational, but will be re-instated during June 2021.

NON MEDICAL WORK

May we remind you that day to day care of our patients must take priority over routine non-medical work, such as insurance reports, letters to third parties, and requests for information from other professional organisations, such as solicitors.

We would aim to complete such work within 21 days of receipt in normal circumstances, but this timescale cannot be guaranteed.

Thank you for your cooperation during this difficult transitional period. 

Coronavirus

Due to Covid19 Pandemic please do not come to the Surgery if you have a fever over 37.8 and/or new continuous cough or breathing problems.  Instead refer to 111 online.  For all other enquiries/appointments please call the Surgery – do NOT attend.

Everyone attending the Practice premises will be asked a number of screening questions to reduce the risk of unintended disease spread amongst patients and staff.  Thank you for your co-operation which helps protect the community.

The Practice has now restricted access to the Surgery to pick up prescriptions, med certs and letters.  If you have a nominated pharmacy your prescription will be sent there.  If not we will post it to you.  Alternatively please contact reception to nominate a pharmacy of your choice.

If you have a face to face appointment booked with a GP please do not come to the Surgery, instead you will be contacted by the doctor for a telephone consultation.  Please let the Surgery know if you no longer need the appointment.

GP and nurse appointments are now available during the evening and at the weekend at local GP access hubs.

The Croft Practice cares for a mainly rural population covering an area of some 30 square miles in West Sussex, surrounding the Five Villages. As members of the Primary Health Care Team, we are committed to giving the best possible care and service to our patients. We provide medical services from our two main surgeries in Eastergate and Yapton, together with a branch surgery in Walberton.

Online Access

You may use the NHS App to gain online access which will enable you to order repeat prescriptions, book appointments and print summary information from your medical record (this is currently limited to medications, allergies, and adverse reactions).

Alternatively, or if you do not have a smart phone or tablet, please contact the Practice to obtain a user name and password. This will allow you to link to TTP SystemOne Airmid in order to access SystmOnline.

Disabled Access

The surgeries allow good access for wheelchairs. We also have toilet facilities for the disabled.

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Practice News
Health Conditions A to Z

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